Privacy Policy

We collect only what we need to operate, including:

• Contact-form submissions. When you reach out through a form on our site, we collect the details you provide — such as your name, email address, company, and the contents of your message.
• Applicant and expert details. If you apply to work with us, we collect the information you submit and the information we gather as part of vetting — for example contact details, professional background, identity and right-to-work documentation, and the results of background or sanctions screening.
• Basic site analytics. Like most websites, we collect limited technical and usage information automatically — such as pages viewed, approximate location, device and browser type, and referring links — to understand how the site is used and to keep it secure.

We use the information we collect to:

• respond to your enquiries and provide our services;
• evaluate, vet, and onboard applicants and experts, and manage ongoing working relationships;
• operate, maintain, secure, and improve our website and services;
• send you communications you’ve requested or that relate to a relationship between us; and
• comply with our legal, regulatory, and contractual obligations.

We do not sell your personal information. We share it only with service providers who help us run our business — for example email delivery, analytics, hosting and infrastructure, and identity or background-check providers — and only to the extent they need it to perform services for us. These providers are required to protect your information and use it solely for the purposes we specify. We may also disclose information where required by law, to enforce our agreements, or to protect the rights, safety, and security of PuffLabs, our clients, or others.

We keep personal information only for as long as we need it for the purposes described in this policy — for example, for the duration of a working relationship or enquiry, and for a reasonable period afterwards to meet legal, accounting, or dispute-resolution requirements. When we no longer need it, we delete or anonymise it.

Depending on where you live, you may have the right to access the personal information we hold about you, to correct or delete it, to object to or restrict certain processing, and to request a copy of it. To exercise any of these rights, contact us using the details below and we’ll respond as required by applicable law. You can also ask us to stop sending you non-essential communications at any time.

If you have questions about this policy or how we handle your information, contact us at admin@pufflabs.work.