Run by experts.Not crowds.
Quality-led AI training and evaluation across language, reasoning, safety, preference, and multimodal — every expert vetted 1:1, calibrated before production, and managed hands-on so quality holds at scale.
Quality is set before thefirst task ships.
Consistent data is made in preparation, not cleanup. So before anything scales, we make sure the work is deeply understood - by the leads guiding it, the QA reviewing it, and the contributors producing it.
Leads & QA go deep first
Before anyone scales, your leads and QA reviewers learn the task, the edge cases, and your standard cold - so they can guide and check the work, not just pass it through.
Contributors get real context
Experts start with clear expectations, worked examples, and the reasoning behind the guidelines - not a wall of rules. They understand the why, so the output stays consistent.
Calibrated to your standard
Every contributor is measured against your gold standard and aligned before wider rollout - so quality holds as the project grows instead of drifting.
Your platform or ours.Aligned to your quality bar.
Project-trained experts work the way that suits you: inside your own environment, or on a training workflow we build around your guidelines. Prepared before they start, backed by dedicated QA and clear communication, and managed hands-on so you stay in control of the quality bar.
Your platform, or one we build
Already have a platform and guidelines? We work directly inside them. Prefer us to host? After a short, focused setup we can stand up a training workflow built around your guidelines in a short space of time, on our own platform or one of your choice.
Your feedback, built into the training
You don't chase experts - we do. Send us a note, an edit, a new edge case, and we relay it word-for-word to the team and turn it into guided calibration. Updates land in the team's workflow as fast as your priorities change.
Live Feedback & Calibration
Review outputs as they come in. Calibration sessions, alignment notes, and feedback reach experts in hours, not weeks. Continuous improvement is built into every engagement.
Named experts, not a marketplace
Your project is handled by named, accountable experts - not a rotating pool. Scope, rates, and quality bar are set in conversation, and the same experts stay with your work as it evolves.
Scale that doesn't mean strangers
One project or twenty in parallel. We compose teams across domains, timelines, and skill mixes - and reshape them as the work evolves. You always know who's on your project.
Dedicated QA layer
A dedicated reviewer/QA layer on every engagement. We audit work and route feedback to experts - or work alongside your QA team to close the loop quickly. Either way, you stay focused on the model.
How PuffLabs works
Brief us
Share your project: the platform, the tasks, the quality bar, the timelines. We map the work to the right expert skill set and propose a team.
Prepare & calibrate
We propose a hand-picked team. Leads and QA learn the work deeply first; then every contributor is trained on your guidelines and calibrated against your gold standard before they touch production data. Approvals stay with you.
Run on your platform or ours
Experts go live where it works best: in your own environment, or on a workflow we host for you. Either way, nothing leaves the agreed setup unless you want it to.
Review & improve
Dedicated QA, continuous feedback loops, and a clear rework process when quality misses the bar. We own the recovery work so your team stays focused on the model.
If a batch isn't up to standard,we rework it — free.
Quality is the whole point, so we stand behind it. If a delivered batch doesn't meet the standard we agreed, we redo the work at our cost - no quibbling, no second invoice. The preparation and QA on every project are exactly what make that promise safe to give.
Free reworks, no quibbling
If a batch doesn't meet the standard we agreed, we rework it at our cost. You never pay twice for work that missed the bar.
We own the recovery
When something slips, fixing it is on us - we re-check, re-calibrate, and re-run, so your team stays focused on the model instead of chasing corrections.
Built to make reworks rare
A guarantee only works if the prep is right. Every expert is vetted, trained on your guidelines, and calibrated before production - so misses are uncommon, and recovery is fast when they happen.
Let's plan your next trainingor evaluation project.
Tell us what you're working on and we'll set up a call. We'll learn what you're building, how you'd like to work with us, and shape the project around that. No sales pitch.